AI summary
Official app from Indonesia's state electricity company (PLN) for managing electricity services. Buy prepaid tokens, pay bills, submit complaints with auto-dispatch, self-report meter readings, and apply for new connections or power upgrades. Also includes ICONNET internet service, EV charging (SPKLU), and outage notifications.
Generated by AI. May contain inaccuracies.
About this app
Synergy of PLN services to customers through mobile-based applications
Hi Electrizen!
Buy electricity tokens, pay bills, make complaints, submit new installations and add power easily via PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.
Things you can do on PLN Mobile: 1. Easy electricity payments from the Application To make it easier to buy tokens or pay bills, PLN Mobile provides a direct payment feature using a bank Virtual Account, digital wallet or credit card service. Apart from that, PLN Mobile provides cheaper exclusive tokens. 2. Independent Meter Record Reporting (SwaCAM) PLN Mobile provides its own meter recording feature, making it easier to calculate your bill. No more interacting and waiting for officers! 3. Complaints PLN Mobile provides a complaint feature which is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (applicable in several locations). Apart from that, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on. 4. Application for electrical services (install new and add power) Electricity often cuts out due to lack of power and requires a new installation at home or office? Apply directly to change the power and install a new one more easily and just in the palm of your hand. 5. ICONNET and other features As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repairs (ListrikQu), and SPKLU (Charge.In)
With the various features presented, what are you waiting for? Come on, download PLN Mobile!
Helpdesk: pln123@pln.co.id Contact center: (area code) 123
Published by : PT PLN (Persero) Center
What's new
🎯Added Satisfaction (CSAT) and Loyalty (NPS) rating features for the Complaints service. ⚡ Improved the Home Charging user interface to make it more informative and easier for customers. 💬 Added automatic chat feature for Clear Tamper Token (CTT) Complaints service. 🧰 Other feature improvements.
About this version
- Version
- 5.2.81 (500028101)
- Size
- 83.56 MB
- Requires Android
- 7.0
- Target SDK
- 24
- Architecture
- universal
- Downloads
- 6
- Updated
- Jun 22, 2026
- Package
- com.icon.pln123
Ratings & reviews
- 50
- 40
- 30
- 20
- 10